Opportunities From: Volunteer Portal | City of Hillsboro

Senior Center: Library & Game Collection Organizer

Location: Senior Center, City of Hillsboro, OR
Reports To: Senior Center Administrative Support Specialist

Position Overview

The Library & Game Collection Organizer helps maintain the Senior Center's Little Library and community game collection, ensuring they remain clean, organized, welcoming, and enjoyable for all visitors. This volunteer role supports literacy, lifelong learning, and social engagement by keeping books and games in good condition, neatly displayed, and appropriate for the Senior Center community.

As part of this once-a-week volunteer opportunity, you will help organize books, remove damaged or inappropriate materials, dust shelves, arrange games, and create an inviting space that encourages seniors to browse, borrow, and enjoy the collection. Your attention to detail and commitment to providing a welcoming environment will help support the City of Hillsboro's mission of fostering an inclusive and engaging community for older adults.

Key Responsibilities

Organize the Little Library:

Sort and organize books by category, genre, or author to create an easy-to-browse collection. Ensure books are neatly displayed and shelves remain orderly. Remove damaged, outdated, or inappropriate materials and notify staff when replacements or donations may be needed. Help ensure the library contains Senior Center-approved reading materials.

Maintain the Library Area:

Dust bookshelves, book displays, and surrounding furniture. Keep the Little Library clean, tidy, and welcoming. Straighten books and displays throughout each volunteer shift.

Organize the Game Collection:

Sort and organize board games, puzzles, and recreational activities. Ensure game pieces, cards, and accessories are complete whenever possible. Remove damaged or unusable games and notify staff of missing pieces or replacement needs. Arrange games in a manner that is accessible and easy for participants to find.

Support a Welcoming Environment:

Help create an inviting space that encourages reading, recreation, and social interaction. Maintain an organized appearance that reflects the Senior Center's commitment to providing a positive experience for all visitors.

Collaborate with Staff & Volunteers:

Communicate with Senior Center staff regarding donation needs, damaged materials, or organizational improvements. Assist with occasional seasonal library refreshes or reorganizations as needed.

Support Mission & Values:

Contribute to an environment that reflects the City of Hillsboro's values of respect, service, integrity, and innovation. Help ensure the Little Library and game collection remain inclusive, accessible, and welcoming for all community members.

Qualifications

Experience:

Previous volunteer, library, retail, or organizational experience is helpful but not required.

Skills:

Strong organizational skills and attention to detail. Ability to work independently and follow established guidelines. Good communication skills and willingness to collaborate with staff.

Traits:

Friendly, dependable, and self-motivated. Enjoys organizing, reading, or creating welcoming community spaces. Appreciates serving older adults and supporting lifelong learning and recreation.

Physical Requirements:

Ability to bend, reach, and stand for portions of the volunteer shift. Ability to lift and carry books, games, or storage bins weighing up to approximately 20 pounds. Comfortable performing light cleaning tasks such as dusting and organizing shelves.

Schedule

Commitment: Once per week Flexible scheduling available during Senior Center operating hours.

Benefits

Make a meaningful impact by helping create an organized and welcoming space for older adults. Support literacy, recreation, and lifelong learning within the community. Gain experience in library organization, inventory management, and community service. Build connections with staff, volunteers, and Senior Center participants. Enjoy a flexible volunteer opportunity that fits your schedule while making a lasting difference.

 

Location: Senior Center, City of Hillsboro, OR

Reports To: Senior Center Administrative Support Specialist

 

Position Overview:

The Senior Center Greeter is the first point of contact for all visitors, providing a warm and welcoming environment to seniors, families, and community members. This role is crucial in ensuring that everyone who walks through the door feels seen, heard, and guided with respect and professionalism. As a Greeter, you will help create a positive and vibrant atmosphere by assisting guests in finding the events or activities they’re seeking, answering questions, and connecting them with additional resources or information as needed.

Your customer service skills, friendly demeanor, and passion for supporting the Hillsboro community will help you embody the mission and values of the City of Hillsboro. You will be a representative of the Senior Center’s dedication to fostering an inclusive, accessible, and supportive space for all.

 

Key Responsibilities:

Welcome & Engage Visitors:

·                     Greet all visitors with a friendly and positive attitude, making them feel valued and appreciated.

·                     Provide general information about the Senior Center’s daily activities, events, and services.

·                     Offer guidance to help visitors navigate the space and locate specific events or programs.

Direct Visitors to Events & Activities:

·                     Be familiar with the schedule of events and activities, providing accurate directions and recommendations to visitors.

·                     Assist in checking in attendees for scheduled events or programs.

·                     Ensure that individuals with special needs are supported and informed about the available services or accommodations.

Customer Service:

·                     Provide clear, concise, and polite responses to questions about the Senior Center’s offerings, policies, and community resources.

·                     Assist with minor troubleshooting or concerns and direct more complex inquiries to appropriate staff members.

Maintain a Welcoming Environment:

·                     Keep the entrance area tidy and inviting.

·                     Create a positive, respectful atmosphere for all visitors, embodying the Senior Center’s mission of inclusion and support.

Collaborate with Staff & Volunteers:

·                     Communicate effectively with Senior Center staff and fellow volunteers to ensure smooth operations.

Support Mission & Values:

·                     Actively contribute to maintaining an environment that aligns with the City of Hillsboro's values of respect, service, integrity, and innovation.

·                     Ensure that all visitors feel welcomed regardless of background, ability, or circumstance.

 

Qualifications:

Experience:

·                     Previous customer service or volunteer experience preferred, particularly in community or senior-focused environments.

Skills:

·                     Excellent communication and interpersonal skills.

·                     Ability to engage with a diverse range of people in a friendly and professional manner.

·                     Strong organizational and multitasking abilities.

Traits:

·                     Friendly, patient, and approachable personality.

·                     Passion for serving the community and helping others.

·                     Ability to work independently while maintaining a team-oriented mindset.

Physical Requirements:

·                     Ability to stand and walk for extended periods.

·                     Comfortable with occasional light lifting or moving of materials (e.g., event flyers, seating arrangements).

Benefits:

·                     Make a positive impact in your community by supporting the well-being of seniors and helping create a welcoming environment.

·                     Gain experience in customer service, volunteer coordination, and community engagement.

·                     Opportunity to meet new people, build connections, and be part of a compassionate team.

·                     Flexible shift hours to accommodate your schedule.

 

Volunteer Position: Greeter

 

Location: Senior Center, City of Hillsboro, OR

Reports To: Senior Center Administrative Support Specialist

 

Position Overview:

The Senior Center Greeter is the first point of contact for all visitors, providing a warm and welcoming environment to seniors, families, and community members. This role is crucial in ensuring that everyone who walks through the door feels seen, heard, and guided with respect and professionalism. As a Greeter, you will help create a positive and vibrant atmosphere by assisting guests in finding the events or activities they’re seeking, answering questions, and connecting them with additional resources or information as needed.

Your customer service skills, friendly demeanor, and passion for supporting the Hillsboro community will help you embody the mission and values of the City of Hillsboro. You will be a representative of the Senior Center’s dedication to fostering an inclusive, accessible, and supportive space for all.

 

Key Responsibilities:

Welcome & Engage Visitors:

·                     Greet all visitors with a friendly and positive attitude, making them feel valued and appreciated.

·                     Provide general information about the Senior Center’s daily activities, events, and services.

·                     Offer guidance to help visitors navigate the space and locate specific events or programs.

Direct Visitors to Events & Activities:

·                     Be familiar with the schedule of events and activities, providing accurate directions and recommendations to visitors.

·                     Assist in checking in attendees for scheduled events or programs.

·                     Ensure that individuals with special needs are supported and informed about the available services or accommodations.

Customer Service:

·                     Provide clear, concise, and polite responses to questions about the Senior Center’s offerings, policies, and community resources.

·                     Assist with minor troubleshooting or concerns and direct more complex inquiries to appropriate staff members.

Maintain a Welcoming Environment:

·                     Keep the entrance area tidy and inviting.

·                     Create a positive, respectful atmosphere for all visitors, embodying the Senior Center’s mission of inclusion and support.

Collaborate with Staff & Volunteers:

·                     Communicate effectively with Senior Center staff and fellow volunteers to ensure smooth operations.

Support Mission & Values:

·                     Actively contribute to maintaining an environment that aligns with the City of Hillsboro's values of respect, service, integrity, and innovation.

·                     Ensure that all visitors feel welcomed regardless of background, ability, or circumstance.

 

Qualifications:

Experience:

·                     Previous customer service or volunteer experience preferred, particularly in community or senior-focused environments.

Skills:

·                     Excellent communication and interpersonal skills.

·                     Ability to engage with a diverse range of people in a friendly and professional manner.

·                     Strong organizational and multitasking abilities.

Traits:

·                     Friendly, patient, and approachable personality.

·                     Passion for serving the community and helping others.

·                     Ability to work independently while maintaining a team-oriented mindset.

Physical Requirements:

·                     Ability to stand and walk for extended periods.

·                     Comfortable with occasional light lifting or moving of materials (e.g., event flyers, seating arrangements).

Benefits:

·                     Make a positive impact in your community by supporting the well-being of seniors and helping create a welcoming environment.

·                     Gain experience in customer service, volunteer coordination, and community engagement.

·                     Opportunity to meet new people, build connections, and be part of a compassionate team.

·                     Flexible shift hours to accommodate your schedule.

 

Volunteer Position: Bilingual Spanish Ambassador

Location: Hillsboro Community Senior Center, City of Hillsboro, Oregon

Reports To: Senior Center Administrative Support Specialist, Berenice Melson

Position Overview

The Bilingual Spanish Ambassador serves as a welcoming and trusted resource for Spanish-speaking older adults, families, and community members visiting the Hillsboro Community Senior Center. This volunteer plays an important role in creating an inclusive, respectful, and welcoming environment by helping reduce language barriers and ensuring visitors have access to programs, services, and information.

As one of the first points of contact, the Bilingual Spanish Ambassador greets visitors in both English and Spanish, assists with wayfinding, answers general questions, and helps connect community members with Senior Center staff and resources. This position supports the City of Hillsboro's commitment to equity, inclusion, accessibility, and exceptional customer service.

Key Responsibilities

Welcome and Assist Visitors

Greet visitors warmly in both English and Spanish. Help Spanish-speaking visitors feel comfortable and welcomed at the Senior Center. Provide general information about programs, classes, activities, meals, and special events. Assist visitors in locating rooms, activities, restrooms, and other areas within the facility.

Language Assistance

Provide conversational interpretation between Spanish-speaking visitors and staff when appropriate. Help explain forms, flyers, schedules, and general Senior Center information. Assist visitors in understanding available services and community resources. Refer visitors to staff when questions involve confidential, legal, financial, or medical matters.

Community Engagement

Build positive relationships with participants from diverse cultural backgrounds. Encourage participation in Senior Center programs and activities. Help identify language access needs and communicate them to staff. Promote an inclusive and welcoming atmosphere for everyone.

Customer Service

Answer general questions in English and Spanish with professionalism and courtesy. Assist with participant check-in for activities and special events. Help direct visitors to appropriate staff members or community partners.

Support Staff and Volunteers

Communicate effectively with staff and fellow volunteers. Assist with distributing bilingual materials, event flyers, and informational resources. Help maintain an organized and welcoming reception area.

Support the City's Mission and Values

Demonstrate respect, integrity, inclusion, and excellent customer service. Treat every visitor with dignity, patience, and compassion. Help ensure language is never a barrier to participating in Senior Center programs and services.

Qualifications

Language Skills

Fluent in both English and Spanish (speaking, listening, and reading). Comfortable communicating with individuals from diverse backgrounds. Ability to explain information clearly and respectfully in both languages.

Experience

Customer service, volunteer, community outreach, or interpretation experience is preferred but not required. Experience working with older adults is a plus.

Skills

Excellent interpersonal and communication skills. Friendly, welcoming, and culturally responsive. Ability to maintain confidentiality and professionalism. Comfortable working independently and as part of a team.

Personal Qualities

Passion for serving the community. Patient, dependable, and compassionate. Positive attitude and willingness to assist others. Respectful of individuals from all backgrounds, cultures, and abilities.

Physical Requirements

Ability to stand and walk for extended periods. Ability to assist with light tasks such as distributing materials or setting up informational displays.

Benefits

Make a meaningful difference by helping Spanish-speaking older adults access programs and services. Support language access and promote equity within the community. Gain experience in bilingual customer service, interpretation, and community engagement. Develop leadership and communication skills. Build meaningful relationships with community members and fellow volunteers. Enjoy flexible volunteer scheduling.

Position Overview: Assist the Hostess in setting tables with glassware, silverware, sugar, and cream. For special occasions, may be asked to assist with decorations in the Dining Hall.

Key Responsibilities:

Set tables according to established guidelines, ensuring each is properly equipped for meal service. Collaborate with the Hostess to arrange dining room furnishings as needed. Assist with decorating the Dining Hall for special events or occasions.

Position Overview: Food Distribution Line volunteers are invaluable members of our team, playing a crucial role in the post-lunch food distribution of donated foods at the City of Hillsboro. In this registered volunteer position, Ambassadors are responsible for sorting foods from boxes to ice bins or reorganizing foods to facilitate easy patron choice selection. Please note that some food boxes may individually weigh as much as 20 pounds, which may limit some volunteers during this part of the process.

Key Responsibilities:

Sort donated food items from boxes to ice bins or reorganize foods to facilitate easy patron choice selection. Assist with maintaining a clean and organized food distribution area. Provide assistance and support to patrons as needed during the food distribution process. Follow all safety guidelines and procedures to ensure a safe working environment. Work collaboratively with fellow volunteers and staff to ensure efficient food distribution operations.

Position Overview: The Hillsboro Community Senior Center receives donations from Trader Joe’s on Monday, Tuesday, Thursday, and Friday and New Seasons Market every Tuesday. Volunteer drivers use City of Hillsboro vehicles. Employees at the stores can help move donations into the trunk. Unloading typically ends around 10 am at the Community Senior Center.

Key Responsibilities:

Safely transport donated items from Trader Joe's and New Seasons Market to the Senior Center. Coordinate with store employees to facilitate the loading process. Ensure timely and efficient unloading of donations at the Senior Center. Maintain cleanliness and organization of the vehicle used for transportation.

Position Overview: As a Hostess Volunteer, you will play a vital role in ensuring the smooth operation of our weekday lunch service. Your primary responsibilities will include handling lunch payments, distributing place mats, and managing the cash box. This position offers an excellent opportunity to contribute to the well-being of our community and support our mission of providing quality services to our patrons.

Key Responsibilities:

Take lunch payments from patrons in a friendly and courteous manner. Distribute place mats to patrons and assist with seating arrangements if needed. Manage the cash box, ensuring accuracy in transactions and adherence to established procedures.

Position Overview: Volunteers are needed to serve meals, monitor the salad bar, assist the hostess with seating, keep the beverage station stocked, and work with kitchen staff to ensure all patrons are served in a timely, effective manner. A commitment of once per week is preferred.

Key Responsibilities:

Serve meals to senior community members with courtesy and efficiency. Monitor and replenish items at the salad bar as needed. Assist the hostess in seating patrons and maintaining order in the dining room. Coordinate with kitchen staff to ensure smooth meal service operations.